BLACK GIRL MOMENTS

Merch Store — Privacy Policy

Effective Date: March 1, 2026

Last Updated: March 1, 2026

This Privacy Policy applies to the Black Girl Moments merch store located at merch.blackgirlmoments.com, operated by 8x10designs. It covers the collection, use, and sharing of personal information when you browse, purchase from, or otherwise interact with our online store.

1. Who We Are

Black Girl Moments Merch is an online retail store selling apparel, accessories, home goods, and digital printables celebrating Black women’s culture, faith, and identity. The store is operated by 8x10designs.

Business Name: 8x10designs / Black Girl Moments

Store URL: https://merch.blackgirlmoments.com

Business Location: Philadelphia, Pennsylvania, United States

Privacy Contact: privacy@blackgirlmoments.com

Customer Support: support@blackgirlmoments.com

 

Throughout this policy, ‘we,’ ‘us,’ and ‘our’ refer to Black Girl Moments and its operator 8x10designs. ‘You’ and ‘your’ refer to you as a visitor, customer, or account holder on the store.

2. Information We Collect

2.1 Information You Provide When You Shop

When you place an order or create an account, we collect the following information:

 

For All Orders

  • First and last name
  • Email address
  • Billing address
  • Order details — items purchased, quantities, and prices
  • Payment method details — processed and stored securely by Stripe; we never see or store your full card number

 

For Physical Goods (Apparel, Accessories, Home Goods)

  • Shipping address — including street address, city, state/province, postal code, and country
  • Phone number (optional — used only if there is a delivery issue)

 

For Digital Downloads (Printables)

Digital products are delivered electronically. No shipping address is required. We collect only your email address and billing information for digital-only purchases.

 

2.2 Account Information

If you create a store account, we also collect:

  • Username and encrypted password
  • Order history and saved addresses
  • Wishlist items if you use that feature

Guest checkout is available. You are not required to create an account to make a purchase.

 

2.3 Communications

When you contact us by email or through a contact form, we collect your name, email address, and the contents of your message.

 

2.4 Automatically Collected Information

When you visit the store, our servers and analytics tools automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type (mobile, tablet, desktop)
  • Pages visited, products viewed, and time spent on pages
  • Referring website or search term that brought you to the store
  • Cart activity — items added, removed, or abandoned
  • Date and time of your visit

 

2.5 Cookies and Tracking Technologies

We use cookies and similar technologies to operate the store. See Section 8 for our full Cookie Policy.

 

3. How We Use Your Information

3.1 To Process and Fulfill Your Order

  • Process payment through Stripe
  • Confirm your order via email
  • Print and fulfill physical orders through our print-on-demand or fulfillment partner
  • Arrange shipping and generate tracking information for physical goods
  • Deliver digital downloads via secure email link immediately after purchase
  • Handle returns, exchanges, and refund requests

 

3.2 To Communicate With You

  • Send order confirmation and receipt emails
  • Send shipping confirmation with tracking number for physical orders
  • Send digital download delivery emails
  • Respond to your customer service inquiries
  • Send order status updates or notify you of any issues with your order
  • Send marketing emails if you have opted in — you may unsubscribe at any time

 

3.3 To Operate and Improve the Store

  • Manage your account and order history
  • Prevent fraud and unauthorized transactions
  • Analyze which products and categories are most popular
  • Improve the shopping experience based on navigation and cart data
  • Monitor store performance and technical issues

 

3.4 To Comply With Legal Obligations

  • Maintain financial and transaction records as required by law
  • Respond to lawful requests from government or regulatory authorities
  • Resolve disputes and enforce our Terms and Conditions
  • Comply with customs and export documentation requirements for international shipments

───────────────────────────────────────────────────────

4. How We Share Your Information

We do not sell your personal information. We share your information only with the service providers necessary to operate the store and fulfill your orders.

 

4.1 Payment Processing — Stripe

All payment transactions are processed by Stripe, Inc. When you check out, your payment information is transmitted directly to Stripe’s secure servers. We receive only a transaction confirmation, the last four digits of your card, and your billing country. We do not store full card numbers, CVV codes, or complete payment credentials on our servers.

Stripe Privacy Policy: https://stripe.com/privacy

 

4.2 Order Fulfillment and Shipping

For physical goods, we share your name, shipping address, and order details with our print-on-demand fulfillment partners to print, pack, and deliver your order. Depending on the product and availability, your order may be fulfilled by one or more of the following partners:

  • Printful, Inc. — printful.com/policies/privacy
  • Printify, Inc. — printify.com/privacy-policy
  • Gelato AS — gelato.com/privacy-policy

Each fulfillment partner receives only the information necessary to produce and ship your specific order — your name, shipping address, and the item(s) ordered. They are contractually prohibited from using your information for any purpose beyond fulfilling your order. Fulfilled orders are then handed to major carriers including USPS, UPS, FedEx, DHL, and international postal services for delivery.

 

For international orders, your shipping address and order contents will be shared with customs authorities and postal services as required by the destination country’s import regulations. This is required by law and cannot be avoided for international shipments.

 

4.3 Email Service Provider

We use an email service provider to send transactional and marketing emails. Your email address and name are shared with this provider solely for the purpose of delivering emails on our behalf. They are contractually prohibited from using your data for any other purpose.

 

4.4 Analytics

We use website analytics tools to understand how customers use the store. Analytics data is aggregated and anonymized where possible. We do not share individually identifiable shopping data with analytics providers beyond what is necessary for service operation.

 

4.5 WooCommerce and WordPress

Our store runs on WooCommerce, a plugin for WordPress. Order data, customer accounts, and product information are stored in our WordPress database hosted on our web server. WooCommerce does not have independent access to your data — it is a software tool that operates within our controlled hosting environment.

 

4.6 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

 

4.7 Business Transfers

If Black Girl Moments or 8x10designs is involved in a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction. We will notify you by email and a prominent store notice before your information becomes subject to a different privacy policy.

5. International Orders and Data Transfers

Black Girl Moments ships physical goods internationally and sells digital downloads to customers worldwide. This section applies to customers outside the United States.

 

5.1 Cross-Border Shipping Data

For international physical orders, your personal information — including your name, shipping address, and a description of the order contents — will be included on customs and shipping documentation as required by the laws of the destination country. This information is shared with:

  • International shipping carriers (USPS, FedEx, DHL, and local postal services)
  • Customs and border protection authorities in the destination country
  • Any required import brokers or intermediaries

We have no control over how customs authorities handle or retain this information. International shipments may be subject to inspection and customs duties assessed by the destination country.

 

5.2 Data Storage Location

Our store servers and customer database are located in the United States. If you are located outside the United States — including in the European Economic Area, United Kingdom, Canada, or Australia — your personal information will be transferred to and processed in the United States when you place an order.

 

5.3 European and UK Customers — GDPR

If you are located in the European Economic Area or United Kingdom, the transfer of your personal data to the United States is made on the basis of:

  • Contractual necessity — we need your information to fulfill your order and our contract with you
  • Standard Contractual Clauses where applicable for data processor relationships
  • Your explicit consent where we rely on consent as the legal basis

You have the rights described in Section 9 of this policy, including the right to lodge a complaint with your local data protection authority.

 

5.4 Canadian Customers — PIPEDA

If you are located in Canada, we collect, use, and disclose your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information and request correction of inaccurate data by contacting us at privacy@blackgirlmoments.com.

6. Digital Downloads — Special Notice

Some of our products are delivered digitally, including printable affirmation cards, art prints, and graphic designs. The following applies specifically to digital download purchases:

  • Digital files are delivered to your email address immediately after payment is confirmed
  • No shipping address is collected for digital-only purchases
  • Digital products are non-returnable and non-refundable once downloaded — see our Refund Policy
  • Download links are unique to your order and expire after a set number of downloads or days
  • We retain your email address and purchase record to provide download support if your link expires or fails
  • Digital products may not be redistributed, resold, or shared without our written permission

7. Data Retention

We retain your personal information for the following periods:

  • Order information (name, address, items, payment summary): 7 years — required for financial and tax record-keeping
  • Customer account information: retained for the life of your account plus 12 months after deletion
  • Shipping addresses: retained in your account until you delete them or close your account
  • Digital download records: retained for 2 years to support re-download requests
  • Email marketing records: retained while you remain subscribed; deleted within 30 days of unsubscribing
  • Customer service communications: retained for 2 years
  • Analytics and site visit data: retained for 13 months then automatically deleted or anonymized
  • Abandoned cart data: retained for 30 days then deleted

───────────────────────────────────────────────────────

 

 

8. Cookies and Tracking

 

8.1 Cookies We Use

 

Strictly Necessary Cookies

These cannot be disabled. They are essential for the store to function:

  • WooCommerce cart cookies — remember what is in your cart as you browse
  • WooCommerce session cookies — keep you logged into your account
  • Security/nonce cookies — protect against cross-site request forgery attacks
  • Stripe cookies — required for secure payment processing at checkout

 

Functional Cookies

These improve your shopping experience:

  • Remember your preferred currency or language if applicable
  • Store your shipping country for tax and shipping rate display
  • Remember recently viewed products

 

Analytics Cookies

We use analytics to understand how customers use the store and which products are most popular. Analytics data is collected in aggregate and does not identify you personally. You may opt out of analytics cookies using a browser privacy extension.

 

Marketing Cookies

If you have opted into marketing emails or clicked through from a promotional campaign, we may use cookies to track which campaigns led to purchases. These cookies are only set with your consent and can be declined through our cookie banner.

 

8.2 Managing Cookies

When you first visit the store, a cookie consent banner will appear. You may accept all cookies, accept only necessary cookies, or customize your preferences. You can change your preferences at any time through the cookie settings link in our footer.

You may also manage cookies through your browser settings. Note that disabling necessary cookies will prevent checkout from working correctly.

───────────────────────────────────────────────────────

9. Your Rights and Choices

Depending on where you are located, you have the following rights regarding your personal information. We honor these rights for all customers regardless of location.

 

9.1 Access Your Information

You may request a copy of the personal information we hold about you. Logged-in customers can view most of this information directly in their account under My Account → Orders and My Account → Addresses. To request a full data export, email privacy@blackgirlmoments.com with the subject ‘Data Access Request.’ We will respond within 30 days.

 

9.2 Correct Your Information

You may update your name, email, shipping addresses, and account password at any time through your account dashboard. For corrections to completed order records, contact us at support@blackgirlmoments.com.

 

9.3 Delete Your Information

You may request deletion of your account and associated personal data by emailing privacy@blackgirlmoments.com with the subject ‘Delete My Account.’ We will process your request within 30 days. Note that order records required for legal and tax compliance will be retained for the period required by law even after account deletion.

 

9.4 Opt Out of Marketing Email

Every marketing email includes an unsubscribe link at the bottom. You may also email support@blackgirlmoments.com to be removed from our marketing list. Unsubscribing from marketing does not affect transactional order emails.

 

9.5 California Residents — CCPA

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Opt out of the sale of your personal information — we do not sell personal information
  • Non-discrimination for exercising your privacy rights

To exercise your California privacy rights, email privacy@blackgirlmoments.com with the subject ‘California Privacy Request.’

 

9.6 European and UK Residents — GDPR

In addition to the rights above, if you are in the EEA or UK you have the right to:

  • Restrict processing of your personal data in certain circumstances
  • Object to processing based on legitimate interests
  • Withdraw consent where processing is based on consent
  • Data portability — receive your data in a structured, machine-readable format
  • Lodge a complaint with your national data protection authority

10. Data Security

We take reasonable measures to protect your personal and payment information. Our security practices include:

  • All data transmitted between your browser and our store is encrypted using TLS/SSL (HTTPS)
  • Payment information is processed entirely by Stripe, which is PCI-DSS Level 1 certified
  • Passwords are stored using bcrypt hashing — we cannot retrieve your plain-text password
  • Our WordPress and WooCommerce installation uses security hardening including a custom login URL and firewall
  • API keys and credentials are stored in server environment variables, not in the codebase
  • Regular automated offsite backups protect against data loss
  • Access to order and customer data is restricted to authorized personnel only

 

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

11. Children’s Privacy

The Black Girl Moments merch store is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at privacy@blackgirlmoments.com and we will delete it promptly.

Customers must be 18 years of age or older, or have parental consent, to make a purchase.

12. Third-Party Links

Our store may contain links to third-party websites including social media profiles, affiliate partners, and external resources. This Privacy Policy does not apply to those third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the ‘Last Updated’ date at the top and post a notice on the store. For significant changes, we will send an email notification to registered customers.

Your continued use of the store after any changes take effect constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your rights as a customer, please contact us:

 

Email: privacy@blackgirlmoments.com

Customer Support: support@blackgirlmoments.com

Mailing Address: Black Girl Moments / 8x10designs, Philadelphia, Pennsylvania, United States

Response Time: We respond to all privacy inquiries within 10 business days.

BLACK GIRL MOMENTS MERCH

Privacy Policy · Effective March 1, 2026

This Privacy Policy was drafted specifically for the Black Girl Moments merch store and should be reviewed by a licensed attorney before publication. It is a strong working draft and is not a substitute for legal counsel. Laws vary by jurisdiction and change over time.